Privacy Policy

Last updated: March 31, 2026

1. Introduction

Contractor Sync Marketing Group ("CSMG," "we," "us," or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy describes how the Mega Brain Connector application ("App") collects, uses, stores, and protects information when integrated with GoHighLevel and related services.

2. Information We Access

Through authorized OAuth 2.0 connections with GoHighLevel, the App may access the following types of data:

Contact information (names, email addresses, phone numbers)
Conversation and messaging data
Calendar and appointment records
Sales pipeline and opportunity data
Workflow and automation configurations
Reporting and analytics metrics
User and team member information
Location and sub-account data

3. How We Use Information

Data accessed through the App is used exclusively for:

Internal agency operations and client management
Automated reporting and performance monitoring
Workflow optimization and process automation
Lead management and pipeline tracking
Client communication and follow-up coordination
Business intelligence and operational insights

4. Data Storage and Security

We implement industry-standard security measures to protect data accessed through the App. API tokens and credentials are stored securely using environment variables and encrypted storage. We do not store GoHighLevel data on external servers beyond what is necessary for operational functionality. Access to data is restricted to authorized CSMG team members only.

5. Data Sharing

We do not sell, rent, trade, or otherwise share client data with unauthorized third parties. Data may be shared only with authorized team members within CSMG for the purposes of client service delivery. We may disclose information if required by law or legal process.

6. Data Retention

We retain data only for as long as necessary to fulfill the purposes described in this policy. When data is no longer needed, it is securely deleted or anonymized. Clients may request deletion of their data at any time by contacting us.

7. Third-Party Services

The App integrates with GoHighLevel and may interact with other third-party services as part of agency operations. Each third-party service is governed by its own privacy policy. We encourage users to review the privacy policies of any third-party services accessed through the App.

8. User Rights

Users and data subjects have the right to:

Request access to their personal data
Request correction of inaccurate data
Request deletion of their data
Object to or restrict processing of their data
Withdraw consent at any time

9. Compliance

We comply with applicable data protection laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and the CAN-SPAM Act for email communications.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the App after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, please contact us at:
Contractor Sync Marketing Group
Email: support@contractorsync.net